Refund policy

Refunds are only issued for items that arrived unintentionally damaged.
To qualify, you must provide clear photographic evidence of the damage.

How to Request a Refund

  1. You must contact us by email within 3 days of receiving your order.

  2. Include:

    • Your order number

    • Photos showing the damage

    • A short description of the issue

  3. We will review your case and reply within 2 business days.

Approval Process
If your request is approved, we will inform you by email and provide return instructions.
Refunds are issued only after we receive and inspect the returned item.

What Is Refunded

  • Only the cost of the item is refundable.

  • Shipping fees are non-refundable under any circumstance.

Conditions

  • Items must be returned in their original, unused condition and packaging.

  • Requests submitted after the 3-day window cannot be accepted.

  • We do not issue refunds for sizing issues, change of mind, or wear & tear.

Processing Time
Once your return is inspected and approved, the refund will be issued to your original payment method. Processing times depend on your bank or payment provider.